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Sales Assistant

June 2015 - August 2016

Choco Express, where all your chocolate dreams come true! With an exquisite array of premium brands from around the globe, Choco Express has become the ultimate destination for chocolate enthusiasts. Whether you crave the velvety richness of European delicacies from Belgium, Switzerland, or Germany, or prefer the timeless classics from America, we have it all.

  • Proactively engaged in cross-selling with all brands and maximize sales opportunities in order to achieve individual sales targets and store revenue

  • Deal effectively with customer complaints by liaising with the line manager when necessary

  • Ensured and maintained the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures

  • Contributed to ensuring a high level of security and is attentive to preventing product thefts

  • Meticulously handled POS system transactions include credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow

  • Assisted customers with merchandise purchases by locating items customers may wish to purchase, suggesting items of interest, and retrieving merchandise from inventory when needed

  • Ensured pricing integrity, stocked and replenished the sales floor using FIFO and according to visual standards.

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